National Courier Service | Same Day Delivery Management Specialist


Have you ever heard of “final-mile” or “last-mile” delivery? Did you know that companies that specialize in it can significantly reduce delivery times and cost?

Even just a decade ago, single- or same-day delivery was unheard of outside of local businesses. Now it is what consumers expect, and at a minimal cost.

How can final-mile delivery companies guarantee fast and reliable shipping without exorbitant costs? Here’s everything you need to know about how they work, and how they could help your business.

What Is Final-Mile Delivery?

Final-mile delivery is the movement of goods from a warehouse or transportation hub to an individual home or business. This is accomplished by a delivery vehicle, bike messenger, or foot courier. Companies that specialize in this service have grown in popularity. This is due to their efficiency and cost-saving advantages.

Moving goods from a warehouse to a specific address is the most painstaking, time-consuming, and expensive part of the delivery process. In fact, last-mile delivery can account for more than half of the total shipping cost.

Simply put, it is easy and economical to move parcels between locations where other packages are already traveling. Getting a single package to a particular place where nothing else is being delivered demands its own time and cost.

What Are the Challenges for Final-Mile Delivery?

The big challenge for last-mile delivery is simply the courier getting to a specific location. In rural areas, for instance, delivery stops may be far apart. In urban areas, while delivery routes may be shorter, couriers can be delayed by pedestrian or traffic congestion. But there are other challenges beyond logistics.

Growth of Online Ordering

The explosion of online ordering has impacted delivery times. During the COVID pandemic, online shopping and home delivery grew. But the shift from brick-and-mortar to primary online shopping has been happening across industries for some time now.

Businesses are using various avenues for selling goods. This including websites, social media, smartphone apps, and in-person shopping. Companies that use robust omnichannel retailing are edging out their competitors.

A network of communication drives business because it creates a unique buying experience for consumers. In fact, customers are more likely to spend money on products, even in a physical store, if they have engaged with the company online. In short, people like to interact with businesses, view and order products, and do it from the comfort of their own home.

Shifting Customer Expectations

It is easy to see how fast delivery is a huge aspect of this dynamic. Two-day, one-day, and even same-day delivery will continue to be a huge selling point for retailers.

Not only does quick delivery enhance customer satisfaction, but the opposite is true. With so many online alternatives, slow shipping can be the one thing that pushes customers to another business offering similar products. One study showed that more than half of all consumers would switch to a competitor if they offered faster delivery times, even if it was at a higher price.

Also, the variety of types of products available for home delivery continues to grow. Food shipment is ever-increasing. It is possible to order live animals, including fish, online. Many of these need special packaging and handling. Ensuring that they are delivered safely is of growing concern for businesses and the people who purchase these items.

It is easy to see how the sheer growth of online ordering and the customer expectation of efficiency have exacerbated existing inefficiencies in the final phase of delivery.

How Do Final Mile Delivery Companies Address These Challenges?

Last-mile delivery companies specialize in combining delivery speed with reliability. Their expertise helps optimize efficiency and thus save money. There are a few ways they manage to do this.

Route Planning

Meticulous route planning for delivery drivers is one advantage of final-mile delivery. Rather than dealing with large shipments of cargo, these companies focus on coordinating delivery logistics within a specific area. They use advanced technology to quickly dispatch delivery personnel on carefully orchestrated routes.

In many metropolitan areas, these companies have leveraged the growth of the gig economy. Crowdsourcing companies post delivery jobs online that are claimed by independent couriers. This helps keep costs down by eliminating the need for a fleet of vehicles.

Analytics and Communication

Final-mile delivery companies rely on analytics to improve their delivery times. These are used to assess deliveries and improve on problem areas, like bottlenecks in traffic during certain times. This technology allows final-mile companies can mitigate shifting challenges like traffic far beyond the capabilities of standard delivery systems.

Last-mile delivery companies also offer driver tracking and communication with customers. Unlike standard mail delivery, consumers can communicate directly with final-mile delivery personnel through text or an app. This can be useful for last-minute changes to delivery instructions or in assisting a delivery person who is trying to find an obscure location. Notifications and correspondence also have become important as food delivery has increased in popularity.

Extra Services

Final-mile delivery companies often provide specialty services, like bringing large packages into a particular room inside the home. Staying while the customer opens the package to ensure the contents are correct is another common service. These “little extras” can go a long way to improving customer satisfaction.

Final Thoughts on Final-Mile Delivery

Final-mile delivery companies can provide many advantages over traditional delivery networks. Efficiency and reliable delivery of products can make all the difference between customer satisfaction and loss of business.

In short, final-mile companies can help you get more bang for your buck. Being able to offer one- or same-day delivery can boost sales that would offset any increases in shipping costs that you incur.

If you think last-mile delivery can help give you an advantage over your competitors, take a look at the options available in your region. Most companies provide quotes through their website. A reputable last-mile company will be able to tell you what services and speeds they can guarantee, to keep your customers happy and your business growing.


You’ve heard the refrain, “consumer behavior is changing”. Many say that it has already changed. In 2016, the Harvard Business Review said that the on-demand economy was alive and well and growing.

The National Technology Readiness Survey confirmed the trend in December 2019. Since 2016, participation in the on-demand economy has almost tripled.

In 2019, 64.8 million consumers purchased on-demand goods or services (24.9 million in 2016) and spent around $110.0 billion (18% up from $92.8 billion in 2018).

Read on to discover what and how to raise your game in this brave new digital world.

What Is the On-Demand Business Model?

Advancing technology has transformed the traditional way of doing business. Customers are demanding a better experience. These are the two main drivers of what has become known as the on-demand economy.

An on-demand business normally shares three things in common. They include

  • a freelancer, or independent worker offering a specific service or product.
  • a consumer who requires a particular service or product immediately, and
  • an online platform that connects the two 

The main sectors affected so far by the on-demand economy are transport, hospitality, finance, temporary or contract employment and media streaming.  Think of businesses such as Uber, Airbnb, and Deliveroo. All three are characteristic of the on-demand business model.

On-demand companies are disruptive. The shift the paradigm that’s been in place for years.  And, as is the case with Uber in many countries in Europe, it is unclear which statutory regulations should be covering their activities 

Online Shopping – Delivery Now

Retail shopping is increasingly becoming involved in the on-demand craze. Established supermarket chains are adding certain on-demand elements to what they offer customers. 

For example, retail giant Walmart has recently created its own network of on-demand delivery drivers from the pool of its own employees. How it works is that some employees deliver orders to customers on their way home from their shift.

Is the On-demand Economy Going to Become the Norm?

If the popularity, speed, and convenience of on-demand products or services are anything to go by, then the on-demand economy is here to stay.

Cutting out the intermediary—formerly known as the middle man—and replacing them with a digital platform, or app that connects the customer with a wide range of service providers is proving popular. 

The cost-savings are one reason. The other reason is that customers and providers alike prefer the autonomy of it all. They like the feeling of control it gives them, and they like the lack of bureaucratic red tape and pink ribbon.

Private lenders, events caterers, plumbers, carpenters, and any other service provider or provider of products you can think of enjoying this vibrant, competitive marketplace.  Customers, for their part. enjoy the attractiveness of being able to purchase something at a competitive price.

Freelancers For Hire

Freelance translators, copywriters, writers, transcribers, computer coders, speechmakers, temporary secretaries, personal trainers, teachers and a host of other professionals all enjoy the type of flexibility that the new on-demand style allows.

Some enjoy this life so much that they have joined the hordes of digital nomads roaming the planet in search of the coffee shop or hostel with the best WiFi.

As providers, they are making a good living, and enjoy being able to care out for themselves the lifestyle they want.

Last-Mile Delivery

The explosion in the number of online shops in recent years has seen a corresponding rise in the number of order fulfillment centers dotted across the landscape.

But what if you’re not an online shop, but need to send something post haste. What is speedy delivery is the deal maker or deal breaker?.  Then courier services will step in to bridge the gap.  Once again, there’s an app for that. ASAP Couriers is a professional courier company that is totally in touch with the on-demand economy.

We realize that as the customer, you need it now. We know that as the provider of the service, you need it delivered now. We also waste no time in getting the job done.

All Sorts of Demands

Getting goods delivered fast is part of keeping the customer satisfied, and keeping the customer loyal.  We know that sometimes, you will have special requirements, such as the need for a refrigerated transport service. We do that too.

Small Businesses Need Flexibility

Small and medium-sized business is the largest growth sector in the economy.  That’s because hardworking people with bright ideas are going out on their own, and getting things done in a dynamic way. As a small business, you cannot always afford to have a set contract with a transport company.

That’s why the on-demand economy is your friend. Because on-demand courier services exist too. ASAP Courier Services is just the kind of company you should call when you need that one-off shipment ultra-fast.

Please contact us on your preferred device, and per your preferred method. We’ll be happy to move forward with you.


Financial institutions, unlike other businesses, deal with highly sensitive documents and information. This means there’s a lot to consider when choosing a courier service.

When looking for the best way to send your documents, you have to ensure that you have a good delivery system that upholds the nature of your business, while at the same time contributing to your institution’s success and growth.

You and your clients stand a lot to gain from a reliable courier service. The question is, what should you look for when choosing the best bank courier service?

What You Should Consider

Here are some things you should keep in mind when choosing a courier service for your bank or any other financial institution.

1. Reliability

A good banking courier service should be able to be there when needed. You need to make sure you can count on them, and that they can deliver prompt services each time. They should be able to offer you same-day services and special delivery services.

You can also evaluate how they answer their phones, and how long they take to give feedback or any necessary correspondence.

2. Trust

As hard as it is to quantify trust, it’s important that you only work with a courier company that has a good reputation. To know if you can trust them, you can ask about:

  • Their emergency procedures
  • Proof of license and certification
  • Any security policies concerning your institution’s information that they have
  • Their tracking services (if available)

Your courier company of choice should also be able to remain private in your dealing with them. They should maintain a good professional working relationship with your bank at all times.

3. Proof of Delivery (POD)

When hiring a courier service, you need to know if they can confirm and prove the deliveries they make. It’s pointless to ship or send your documents and not know if they got delivered to the right destination.

The company needs to provide written — not verbal — proof. This can also come in handy in case any dispute arises concerning whether or not the delivery was made. They should be able to send you the POD vial e-mail, fax, phone, or website.

4. Security

Bank courier services need to have some form of security because of the nature of their clients. In as much as you do need to transport loan application forms, cheques, and other financial records in an armored vehicle with security guards, you need to be sure that your parcel is safe.

Parcel tracking is one such way of ensuring security. Tracking will help you know the location of the documents during transits. This is especially necessary when sending documents to far-away locations that might take several days to be delivered.

5. Insurance

If you plan to send valuable and sensitive packages via the courier, it will give you peace of mind to know that the delivery company has an insurance cover. This will come in handy if the package is not delivered as it should.

6. Customer Service

The courier service you are working with will be a representation of your company to your clients or partners. Therefore, they need to uphold high customer service standards. If your customers are not happy with their services, the same might reflect on you.

Choose a company that speaks your language when it comes to handling customers.

7. Referrals and Recommendations

You can seek recommendations from another bank that has worked with the courier services you want to hire or have them refer you to one that they have successfully used in the past. Good courier service companies should be able to have a good working relationship with their customers.

You are most likely to get honest answers from other financial institutions directly as compared to looking for the same information online.

8. Consider the Courier Service Cost to Value

Evaluate the company’s cost and fees against the value. While doing this, you need to consider that cheap services may not equate value and vice versa. When deciding on cost, verify that the courier service can be able to meet your needs.

Do not shy away from paying just a little bit more for the best service that will add value to your business.

The aforementioned checklist will help you find a courier company that can deliver what you need from them, as well as help support the growth of your business and maintain your standards as an institution.

Choosing the best courier service might seem challenging but is most certainly worthwhile. The time you take to pick the best is an investment in your company.

Why Financial Institutions Still Use Courier Services

Although the world has adopted different technologies and most companies are going paperless, financial institutions are still faced with quite a challenge; not everyone wants a digital bank. The services of a courier company come in handy in:

  • Delivering mail from post offices
  • Depositing payments
  • Picking up payrolls
  • Transporting items, like a document from one branch to another, from the bank to the client, and to other central facilities
  • Delivering deposits to other branches for transactions
  • Financial transactions
  • Check deposits and more

While it may seem unnecessary, physically moving documents like title deed, vehicle log books, files, and other paperwork is quite important in every financial institution. Such documents are quite sensitive and can only be trusted with a good courier service company.

The Right Courier Service Will Make Your Business Run Smoother

When you work with a good courier service, not only will your business grow, but you will also be able to run it smoothly. You will have no setbacks when it comes to the flow of your documentation and paperwork.

We offer professional courier services both locally and nationwide. Our professional staff is not only well-trained but is also dedicated to on-time delivery always. If you are looking or courier service for your bank, look no further.

Visit our website and check out what we offer. For more information, contact us. We keep our word.